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Governance and strategy

Search or filter this online library of Laurel House’s organisational reports, plans, policies and forms.

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Compliments and Complaints Policy

Compliments and Complaints Policy

Resources library

Laurel House is committed to ensuring that compliments and complaints are welcomed, handled respectfully, and used to strengthen safety, quality, accountability and trust.

Annual Report 2024-2025

Annual Report 2024-2025

Resources library

The 2024-2025 annual report outlining Laurel House's impact during the year.

Laurel House Privacy Policy

Laurel House Privacy Policy

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Laurel House is committed to the responsible collection, handling, storage, disclosure and destruction of personal information.

Confidentiality and Safety

Confidentiality and Safety

Resources library

Laurel House takes the confidentiality of its clients and their personal and other information, very seriously.

Code of Conduct

Code of Conduct

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The Laurel House Code of Conduct outlines the standards of behaviour that are required by all Laurel House People

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Northern Tasmania

North West Tasmania

If you require assistance outside of business hours, please call the 24/7 Statewide Support number below:

(1800 697 877)

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We have received your message and will aim to respond using your preferred method within two business days.

If you require support out of business hours, please phone 1800MySupport (1800 697 877). If you are located in the north or north west, a Laurel House team member will answer your call.

If you are in immediate danger, please call 000.

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